For your more convenient purchasing, Please take a few minutes to read this article.
The website:
This is a legitimate, secure, regular website. Our website is mainly engaged in wholesale ladies fashion, sexy clothes. Including dresses, swimsuit, sexy lingerie and the most popular women's clothing.
Products:
Our products are mainly targeted at overseas store and online retailers. Our products are of high quality and lowest price. We have a professional team for product quality control and screening, we will check the product quality carefully before we ship your order. And most of our products have real-shooting pics. You can refer to these pictures to purchase.
Customers often ask, Can they use our pictures? The answer is YES.
Price:
You can see the price on our web. Buy more save more. Same SKU product (any colors, any sizes), when you order over the ladder quantity, then you can have the discount price.
Size info:
Generally our clothes size will be smaller than the US size, please refer our size chart. And most of our clothes have a lot stretch.
Different styles have different sizes, the size chart for reference only, it is not 100% accurate.
Size chart detail: https://www.kisswhom.com/Size-Chart-n629129.html
Order processing time:2-7days
The order processing time is 2-7 business days or sooner, we will check the clothes quality one by one before we ship the order, so that will take some time.
Items out of stock:
We are doing wholesale, and we have thousands of products, we may not have the merchandise you have ordered.
If there are some items out of stock from your order, we will inform you within 2 business days. You can change to other items, or we can refund the missing item’s money to you. When you get the inform email, please reply us asap. If we have not receive your reply within 2 days,we will ship the other items and will refund the missing item’s money to you.
Note: we will refund excess shipping too.
Shipment:
Our shipping is charged according the products weight, and this is a wholesale website, so no free shipping or any shipping discount.
You can see the shipping cost when you check out. DHL is the fastest shipping, USPS is the most unstable shipping, so if your order is urgent, please don’t choose USPS.
DHL:3-5 days.
FedEx IP: 4-7 days.
FedEx IE: 5-8 days.
TNT: 3-5 days.
USPS: 10-15days.
Note: sometime the package may be delayed by customs or express company, this is what we can’t control. But we will assist you to clearance.
Return policy:
30days return policy.
Our own problems: you don’t have to return the goods.
When you receive the goods, if you find that we send the wrong color, size, or the goods have quality problems. Then please send the related photos to us: service@kisswhom.com. We will reply you timely. After we verified, we can refund the item’s money to you. And you don’t need return the goods to us.
Your own problems: you need return the goods to us.
When the products do not have quality problems, and you want a refund, then you need send the goods back to us.
The following examples, you need send the goods back to us.
1. You don’t like the material, color or style.
2. You chose the wrong size/color. (You can refer to our size chart to purchase)
3. The shipping takes so long, you don’t need it anymore. (We will ship your order within 1-6 business days, but sometimes the package will be delayed by customs and express company.)
When you want return the goods to us, you need send email to us first, you need stated your name, the order number, the product’s SKU, SIZE, COLOR. And the reason for return. And ensure that all products are not to be washed or be used. After we confirm, you can return the goods to us. And send the tracking info to us timely. When we get the return goods, we will contact with you within 3 days, we will refund the products money to you, but no shipping refund.
